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Privacy Policy
Luzerne Community College is committed to protecting the privacy of our customers. Information collected is used solely for processing your order. All information you provide to us electronically is kept confidential and will not be applied in ways to which you have not consented. We will not sell or disclose any information that identifies you to a third party.

We also collect information about your use of our site through the application of “cookies.” This information helps us customize our Web site and allows us to statistically monitor how many people are using our site and for what purpose.

Encryption is used for the transfer of data. Unfortunately, no data transmission over the Internet can be guaranteed to be 100 percent secure. As a result, while we strive to protect your personal information, we cannot guarantee or warrant the security of any information you transmit to or from our web sites.

United States

Returns Policy


Textbooks are not returnable if purchased prior to 2 weeks before classes start for Fall and Spring sessions and 1 week before classes start for all other sessions.

Textbook returns will be refunded as follows: ($10 return fee applies)

For sessions that are 7 weeks or more: Until the end of the 2nd week of scheduled classes - 100% After the 2nd week of scheduled classes - No Refund *No returns for sessions that are less than 7 weeks

In order to receive a refund, the textbook must be in its original package (all shrink-wrapped packages and codes are non-returnable If opened), in new condition and accompanied by a receipt. The sales person has exclusive judgment whether the book is in "new" or "used" condition. Textbooks that were purchased with a credit card or third party payment can only be refunded to that source. Cash refunds will not be given on credit card or third party purchases. Refunds for textbooks purchased by check will be processed nine days after receipt date. A $10 return fee is charged for all textbook returns. Returns for merchandise and clothing are refunded only for exchange or store credit and must be returned within two weeks of purchase. Reference materials, lab manuals, short sessions (less than 7 weeks), and special orders (includes nursing) and books purchased after the return period are not returnable. Other restrictions may apply - please contact the Bookstore for complete details.